Refund policy
Refund Policy
Thank you for shopping at Morrison Spirit Shop.
We take pride in the quality of our products and want you to be satisfied with your purchase. Please review our refund policy carefully.
Returns & Exchanges
We accept returns or exchanges within 14 days of delivery under the following conditions:
- Items must be unused, unworn, and unwashed
- Items must be returned in original condition and packaging
- Proof of purchase is required
To initiate a return or exchange, please contact us at morrsionspiritshop@gmail.com before sending any items back.
Non-Returnable Items
The following items are not eligible for return or refund:
- Items marked as final sale
- Items that show signs of wear, washing, or damage caused after delivery
Damaged or Incorrect Items
If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery with clear photos of the issue.
We will arrange a replacement or refund at no additional cost.
Refunds
Once your return is received and inspected:
- Approved refunds will be processed to your original payment method
- Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider
Shipping Costs
- Original shipping fees are non-refundable
- Customers are responsible for return shipping costs, unless the return is due to our error
International Orders
For international orders, including shipments to the United States:
- Import duties or customs fees (if any) are non-refundable
- Returned international packages must comply with local customs regulations
If you have any questions about our refund policy, feel free to contact us — we’re always happy to help 🤍